Privacy Policy

1. Data Protection Officer

Guillaume Gosselin is the Data Protection Officer at Bauhem Agence Digitale inc. For any questions regarding this policy or your data, write to info@bauhem.com.

2. Information Collected

We only collect information necessary to provide our services and improve your experience:

• Browsing data: pages visited, time spent, navigation paths (via Google Analytics, Umami, and Ahrefs, after consent)
• Contact data: name, email, phone number, and message when you fill out our contact form
• Technical data: IP address, browser type, operating system

3. Purposes of Collection

Your information is used for:

• Analyzing and improving site performance and discoverability
• Responding to your inquiries via the contact form
• Complying with our legal and regulatory obligations

4. Consent and Cookies

Our site uses a consent manager (Tarteaucitron) that lets you control which cookies are placed on your device. No analytics or marketing cookies are activated without your explicit consent. You can change your preferences at any time by clicking the cookie management icon in the bottom-right corner of the screen.

5. Data Retention

Anonymized browsing data is retained for a maximum of 26 months (Google Analytics). Contact data is retained for 36 months after the last exchange. Cookie consent data is retained for 12 months.

6. Sharing and Transfer

Your personal information is never sold or shared with third parties for commercial purposes. We use subcontractors for hosting (Netlify, US-based servers), audience analytics (Umami self-hosted in Canada, Ahrefs, Google), and newsletter distribution. Contractual clauses govern these transfers in accordance with Quebec's Law 25.

7. Your Rights

In accordance with Quebec's Law 25 and the GDPR, you have the following rights:

• Right of access: know what information we hold about you
• Right of rectification: correct inaccurate information
• Right to withdraw consent: withdraw your consent at any time
• Right to portability: receive your data in a structured format
• Right to cease dissemination and de-indexation

To exercise these rights, contact us at info@bauhem.com. We will respond within 30 days.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal information against loss, theft, unauthorized access, and disclosure. Data access is limited to authorized personnel who need it in the course of their duties.

9. Updates

This policy was last updated on June 10, 2026. We may modify it from time to time. Significant changes will be communicated through our website.